Privacy Policy
Your privacy and data protection are important to us
Last updated: September 17, 2024
1. Introduction
Warrantedtrustw Yoga Studio ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or participate in our yoga classes and programs.
Key Point: We only collect information necessary to provide you with excellent yoga instruction and studio services. We never sell or share your personal information with third parties for marketing purposes.
2. Information We Collect
Personal Information
When you contact us, book classes, or sign up for our services, we may collect:
- Full name and contact information (email address, phone number)
- Physical address for class location purposes
- Emergency contact information
- Yoga experience level and any physical limitations
- Payment information for class fees
- Class attendance records
Website Usage Information
We may automatically collect certain information when you visit our website:
- IP address and browser type
- Pages visited and time spent on our site
- Referring website information
- Device information and screen resolution
3. How We Use Your Information
We use your information to:
- Provide yoga instruction and studio services
- Process class bookings and payments
- Communicate about classes, schedules, and studio updates
- Ensure your safety during yoga practice
- Improve our website and services
- Send you our newsletter (only with your consent)
- Comply with legal obligations
Health & Safety: We may use your health and physical limitation information to modify yoga poses and ensure your safety during practice. This information is kept strictly confidential and only shared with your assigned instructor.
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
With Your Consent
We will share information when you explicitly consent to such sharing.
Service Providers
We may share information with trusted service providers who assist us in operating our website or conducting our business, such as:
- Payment processors for class fees
- Email service providers for newsletters
- Website hosting services
Legal Requirements
We may disclose information if required by law or in response to legal proceedings.
5. Data Security
We implement appropriate security measures to protect your personal information:
- Secure data storage and transmission
- Access controls limiting who can view your information
- Regular security assessments and updates
- Staff training on data protection practices
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
6. Your Rights and Choices
You have the following rights regarding your personal information:
Access and Correction
You may request access to your personal information and ask us to correct any inaccuracies.
Data Portability
You may request a copy of your personal information in a commonly used format.
Deletion
You may request deletion of your personal information, subject to certain legal requirements.
Marketing Communications
You may opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience:
- Essential Cookies: Necessary for website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Preference Cookies: Remember your settings and preferences
You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.
8. Third-Party Websites
Our website may contain links to third-party websites, including:
- Social media platforms
- Payment processors
- Educational resources about yoga
We are not responsible for the privacy practices of these external websites. Please review their privacy policies before providing any information.
9. Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.
For family yoga classes involving children, we require parental consent and supervision.
10. International Data Transfers
As a New Zealand-based business, your information is primarily stored and processed in New Zealand. If we transfer information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with New Zealand privacy laws.
11. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy:
- Active Students: Information retained while you are actively participating in classes
- Inactive Students: Information retained for up to 2 years after your last class for potential return
- Financial Records: Retained for 7 years as required by New Zealand law
- Marketing Lists: Retained until you unsubscribe
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will:
- Post the updated policy on our website
- Update the "Last Updated" date at the top of this policy
- Notify you of significant changes via email or website notice
Your continued use of our services after any changes indicates your acceptance of the updated policy.
Contact Us About Privacy
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Phone: +64 3 768 5374
Address: 69 Jacks Road, Paroa, Greymouth 7805, New Zealand
We aim to respond to all privacy inquiries within 5 business days.